Delivery & Returns

STANDARD LOCKS & LARGE SPARE PARTS (Cylinders, Lockcases & Electric Strike Plates)
Free next-business-day delivery on orders for standard locks within the UK (if ordered by 12 noon, Monday - Friday, excluding bank holidays).
Parcels are sent by Royal Mail Special Delivery Guaranteed Next day by 1pm.

SPECIAL LOCKS (Keyed-Alike, Keyed-to-Existing-Key Cylinders, Reconditioned Locks, Locks & Padlocks)
4-7 working days for workshop preparation followed by:
Free next-business-day delivery within the UK.
Parcels are sent by Royal Mail Special Delivery Guaranteed Next day by 1pm.

SMALL SPARE PARTS (Screws, Springs, Strike Plates etc)
Posted within 5-7 business days and be sent with Royal Mail 'Tracked 48'.

KEYS - 'S' Section
Posted within 5-7 business days and be sent with Royal Mail 'Tracked 48'.

KEYS - 'A' Section
Posted within 5-7 business days and be sent with Royal Mail 'Tracked 48'.

KEYS - 'N' Section
Posted within 5-7 business days and be sent with Royal Mail 'Tracked 48'.

KEYS - 'D' Section
Please click here to read the description on the product page.

KEYS - London Line
Please click here to read the description on the product page.

WINDOW LOCK & DOOR BOLT KEYS
Posted within 5-7 business days and be sent with Royal Mail 'Tracked 48'.

RETURNS
Due to the high security nature of our products, returns are not generally available for fairly obvious reasons. For further information please see Terms and Conditions.