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Delivery & Returns

DELIVERY

LOCKS
Free next-day delivery on orders for standard locks within the UK (if ordered by 12 noon, Monday - Friday).
(Locks that require workshop modification take a little longer).
Parcels are sent by Royal Mail Special Delivery Guaranteed Next day by 1pm.


KEYS - 'S', 'A' & 'N' Section
Posted within 3-5 working days using our Standard delivery option, packets are sent by Royal Mail Signed For 1st Class.

We also offer a next-day delivery service (if ordered by 12 noon, Monday - Friday).
Packets are sent by Royal Mail Special Delivery Guaranteed Next day by 1pm.


KEYS - 'W' & 'M' Section
Posted within 2-3 weeks using our Standard delivery option, packets are sent by Royal Mail Signed For 1st Class.


KEYS - 'D' Section
Please click here to read the description on the product page.


KEYS - London Line
Please click here to read the description on the product page.


WINDOW LOCK & DOOR BOLT KEYS
Posted within 3-5 working days using our Standard delivery option, packets are sent by Royal Mail Signed For 1st Class.

We also offer a next-day delivery service (if ordered by 12 noon, Monday - Friday).
Packets are sent by Royal Mail Special Delivery Guaranteed Next day by 1pm.


SMALL SPARE PARTS (Screws, Springs, Strike Plates etc)
Posted within 3-5 working days using our Standard delivery option, packets are sent by Royal Mail Signed For 1st Class.

We also offer a next-day delivery service (if ordered by 12 noon, Monday - Friday).
Packets are sent by Royal Mail Special Delivery Guaranteed Next day by 1pm.


LARGE SPARE PARTS (Cylinders, Lockcases & Electric Plates)
Free next-day delivery on orders for large spare parts within the UK (if ordered by 12 noon, Monday - Friday).
Parcels are sent by Royal Mail Special Delivery Guaranteed Next day by 1pm.


RETURNS
Due to the high security nature of our products, returns are not generally available for fairly obvious reasons. For further information please see Terms and Conditions on the Quick Links section at the footer of the Home Page.


INTERNATIONAL DELIVERY
If you are outside of the UK please email your enquiry to export@ingersolllocks.co.uk Please do not place an order on this web site for delivery outside of the UK. We will have to refund you and this refund will be less transaction fees that we incur.